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File #: 25-2551   
Type: Consent Status: Agenda Ready
File created: 11/18/2025 In control: City Council
On agenda: 12/11/2025 Final action:
Title: Ratify a contract for Sitecore content management products and services for Austin Energy with Accenture, LLP, in the amount of $824,000 and approve an amendment for continuation of this contract in an amount not to exceed $1,376,000 for a revised total contract amount not to exceed $2,200,000. Funding: $824,000 was available in the Fiscal Year 2024-2025 Operating Budget of Austin Energy. $673,695 is available in the Fiscal Year 2025-2026 Operating Budget of Austin Energy. Funding for the remaining contract term is contingent upon available funding in future budgets.
Attachments: 1. Recommendation for Action
Date Action ByActionAction DetailsMeeting Details
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Posting Language
Title

Ratify a contract for Sitecore content management products and services for Austin Energy with Accenture, LLP, in the amount of $824,000 and approve an amendment for continuation of this contract in an amount not to exceed $1,376,000 for a revised total contract amount not to exceed $2,200,000. Funding: $824,000 was available in the Fiscal Year 2024-2025 Operating Budget of Austin Energy. $673,695 is available in the Fiscal Year 2025-2026 Operating Budget of Austin Energy. Funding for the remaining contract term is contingent upon available funding in future budgets.

 

Body

Lead Department

Austin Financial Services.

 

Client Department(s)
Austin Energy.

 

Fiscal Note

Funding in the amount of $824,000 was available in the Fiscal Year 2024-2025 Operating Budget of Austin Energy.

 

Funding in the amount of $673,695 is available in the Fiscal Year 2025-2026 Operating Budget of Austin Energy.

 

Funding for the remaining contract term is contingent upon available funding in future budgets.

 

Procurement Language:

Ratification, Amendment.

 

MBE/WBE:

This contract is exempt from the City Code Chapter 2-9B (Minority-Owned and Women-Owned Business Enterprise Procurement Program); therefore, no subcontracting goals were established.

 

For More Information:

Direct questions regarding this Recommendation for Council Action to the Financial Services Department - Central Procurement at FSDCentralProcurementRCAs@austintexas.gov or 512-974-2500.

 

Additional Backup Information:

This contract is to provide Austin Energy with Sitecore products and services, including related maintenance and support. The Sitecore digital experience platform supports Austin Energy’s customer-facing website, AustinEnergy.com, which is a place for customers to access outage information, account information, rebates and incentives, and other Austin Energy information. The Sitecore platform combines content management, marketing automation, and analytics to deliver personalized customer experiences and is critical to the functionality of this website. 

 

The City purchases multiple Sitecore products and services under a single contract. However, each product or service can have its own support term. In this case, two of the Sitecore licenses had May expiration dates. Although the master contract is in effect until December 2025, support for these two licenses were at risk of expiring and rendering AustinEnergy.com unavailable. As a result, it was necessary to execute a contract prior to Council approval so that services could continue without interruption to the user experience.  

 

 

 

Contract Term

Length of Term

Contract Authorization

Requested Additional Authorization

Revised Total Authorization

Initial Term

 1 year

$824,000

 

$824,000

Proposed Amendment

 2 years

 

$1,376,000

$1,376,000

Total

 3 years

$824,000

$1,376,000

$2,200,000

 

Note: Contract Authorization amounts are based on the City’s estimated annual usage.