Posting Language
Title
Authorize a contract for enterprise case management systems covering licensing, permitting, inspection, and enforcement processes, with implementation and maintenance services for the City with Clariti Cloud, Inc., for an initial term of three years with up to two one-year extension options in an amount not to exceed $31,181,334. Funding: $24,100,000 is available in the Capital Budget of Austin Technology Services. Funding for the remaining contract term is contingent upon available funding in future budgets.
Body
Lead Department
Austin Financial Services.
Client Department(s)
Austin Technology Services.
Fiscal Note
Funding is available in the Capital Budget of Austin Technology Services.
Funding for the remaining contract term is contingent upon available funding in future budgets.
Procurement Language:
Austin Financial Services issued a Request for Proposals solicitation RFP 5000 PAX3176 for these services. The solicitation was published on January 12, 2026, and closed on February 26, 2026. Of the three offers received, the proposal submitted by the recommended contractor represented best value to the City based on the solicitation’s evaluation criteria. A complete solicitation package, including a log of offers received, is available for viewing on the City’s website. This information can currently be found at https://financeonline.austintexas.gov/afo/account_services/solicitation/solicitation_details.cfm?sid=143602.
MBE/WBE:
This contract will be awarded in compliance with the City Code Chapter 2-9B (Minority-Owned and Women-Owned Business Enterprise Procurement Program). For the services required for this solicitation, there were no subcontracting opportunities; therefore, no subcontracting goals were established.
For More Information:
Direct questions regarding this Recommendation for Council Action to the Austin Financial Services – Central Procurement at FSDCentralProcurementRCAs@austintexas.gov or 512-974-2500. Respondents ...
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