Posting Language
Title
Authorize negotiation and execution of a contract for a customer support plan including critical maintenance and technical support for the Greater Austin Travis County Regional Radio System for Austin Technology Services with Motorola Solutions Inc. d/b/a Motorola, for an initial term of two years with up to two 2-year extension options in an amount not to exceed $30,600,000. Funding: $4,618,151 is available in the Fiscal Year 2025-2026 Operating Budget of Austin Technology Services.
Body
Lead Department
Austin Financial Services.
Client Department(s)
Austin Technology Services.
Fiscal Note
Funding in the amount of $4,618,151 is available in the Fiscal Year 2025-2026 Operating Budget of Austin Technology Services.
Funding for the remaining contract term is contingent upon available funding in future budgets.
Procurement Language:
Sole Source.
MBE/WBE:
Sole source contracts are exempt from the City Code Chapter 2-9B (Minority-Owned and Women-Owned Business Enterprise Procurement Program); therefore, no subcontracting goals were established.
For More Information:
Direct questions regarding this Recommendation for Council Action to Austin Financial Services - Central Procurement at FSDCentralProcurementRCAs@austintexas.gov or 512-974-2500.
Additional Backup Information:
This contract will provide a customer support plan, including critical maintenance and technical support for the Greater Austin-Travis County Regional Radio System (GATRRS) by Motorola. Continued services include operating a call center for the creation and tracking of trouble tickets, remote monitoring of all radio system sites and components, dispatching technicians to perform necessary repairs, system availability commitment, service assurance, and the replacement or repair of defective parts.
As managing partner for GATRRS, the City works in coordination with other system partners to finalize the scope and to fund the maintenance agreement annually. The curren...
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