Posting Language
Title
Authorize negotiation and execution of an amendment to a contract for continued PagerDuty digital operations management software licensing and related services with Carahsoft Technology Corp., to increase the amount by $825,000, for a revised total contract amount not to exceed $1,261,268.
[Note: This procurement was reviewed for subcontracting opportunities in accordance with City Code Chapter 2-9B (Minority-Owned and Women-Owned Business Enterprise Procurement Program). For the goods and services required for this procurement, there were no subcontracting opportunities; therefore, no subcontracting goals were established].
Body
Lead Department
Financial Services Department.
Client Department(s)
Communications and Technology Management.
Fiscal Note
Funding in the amount of $23,124 is available in the Fiscal Year 2023-2024 Operating Budget of Communications and Technology Management.
Funding for the remaining contract term is contingent upon available funding in future budgets.
Purchasing Language:
Contract Amendment.
Prior Council Action:
November 15, 2022 - Council approved a contract for digital operations management software licensing and related services with Carahsoft Technology Corporation.
For More Information:
Direct questions regarding this Recommendation for Council Action to the Financial Services Department - Central Procurement at FSDCentralProcurementRCAs@austintexas.gov or 512-974-2500.
Additional Backup Information:
This amendment will provide continued PagerDuty digital operations management software as a service-based platform for on-call scheduling, notification, and the incident management response tool that is used to alert staff of problems with critical information technology systems supporting public safety departments. PagerDuty is integrated into other system monitoring tools to automatically detect an issue, create an incident, triage, prioritize, and assign the incident to on-call staff. The system a...
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