Posting Language
Title
Authorize a contract for customer satisfaction market research for Austin Energy with Creative Consumer Research LLC, for an initial term of one year with up to four one-year extension options in an amount not to exceed $1,500,000. Funding: $200,000 is available in the Fiscal Year 2025-2026 Operating Budget of Austin Energy. Funding for the remaining contract term is contingent upon available funding in future budgets.
Body
Lead Department
Austin Financial Services.
Client Department(s)
Austin Energy.
Fiscal Note
Funding in the amount of $200,000 is available in the Fiscal Year 2025-2026 Operating Budget of Austin Energy.
Funding for the remaining contract term is contingent upon available funding in future budgets.
Procurement Language:
Austin Financial Services issued a Request for Proposals solicitation RFP 1100 MTL3001 for these services. The solicitation was published on August 18, 2025, and closed on September 9, 2025. Of the five offers received, the proposal submitted by the recommended contractor represented best value to the City based on the solicitation's evaluation criteria. A complete solicitation package, including a log of offers received, is available for viewing on the City's website. This information can currently be found https://financeonline.austintexas.gov/afo/account_services/solicitation/solicitation_details.cfm?sid=142870.
MBE/WBE:
This solicitation was reviewed for subcontracting opportunities in accordance with City Code Chapter 2-9B(Minority-Owned and Women-Owned Business Enterprise Procurement Program). For the services required for this solicitation, there were no subcontracting opportunities; therefore, no subcontracting goals were established.
For More Information:
Direct questions regarding this Recommendation for Council Action to the Austin Financial Services - Central Procurement at FSDCentralProcurementRCAs@austintexas.gov or 512-974-2500. Respondents to the solicitation and their Agents should...
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