Posting Language
Title
Authorize additional expenditures to contracts with Oracle America, Inc. to continue providing licenses, enhancements, hosting software and management services of the City's customer utility billing information system, to increase the amount by $18,625,000, and to extend the contract terms each for up to five years, for revised total contract amounts not to exceed $32,212,083.
(Note: This procurement was reviewed for subcontracting opportunities in accordance with City Code Chapter 2-9C Minority Owned and Women Owned Business Enterprise Procurement Program. For the goods and services required for this procurement, there were no subcontracting opportunities; therefore, no subcontracting goals were established).
Body
Lead Department
Financial Services Department.
Client Department(s)
Austin Energy.
Fiscal Note
Funding in the amount of $7,413,848 is available in the Fiscal Year 2021-2022 Operating Budget of Austin Energy. Funding for the remaining contract term is contingent upon available funding in future budgets.
Purchasing Language:
Contract Amendments.
Prior Council Action:
April 20, 2017 - Council approved the original contracts, item 22, on an 11-0 vote.
For More Information:
Inquiries should be directed to Michelle Rocha, at 512-974-2261 or Michelle.Rocha@austintexas.gov.
Council Committee, Boards and Commission Action:
January 10, 2022 - The Electric Utility Commission meeting was cancelled due to lack of quorum.
Additional Backup Information:
These contracts provide licenses and related services for Customer Care and Billing (CC&B) and Digital Self Service (DSS) applications. CC&B handles billing for electricity, water, wastewater, solid waste, and other monthly fees for nearly 500,000 households and businesses. DSS interfaces with the CC&B back-end application, serving as the online portal for customers to log in and perform self-service actions, such as viewing and paying utility bills, start/stop/transfer of services...
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